Shipping policy
1. Shipping Area
We ship orders only within the United States.
2. Order Processing Time
All orders are processed within 3 business days (Monday to Friday), excluding weekends and public holidays.
3. Shipping Schedule
Orders are shipped the next business day after processing is complete. Please note we do not ship on weekends.
4. Delivery Time
We use UPS as our primary shipping carrier to ensure your orders arrive safely and on time.Delivery typically takes 7 to 15 business days after the order has been shipped.
5. Tracking Information
You will receive a tracking number 1 to 3 days after your order has shipped. You can use this to track your shipment online.
6. Multiple Shipments
If you order multiple items, they may be shipped separately to ensure faster delivery.
7. Shipping Fees
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Free shipping is available for orders over $30.
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For orders under $30, a flat shipping fee of $3.99 applies.
8. Customs and Taxes
Since we ship within the US only, no customs duties or import taxes will be charged.
9. Delayed or Missing Orders
If your order is delayed or you do not receive tracking updates, please contact our customer service promptly for assistance.
If you have any questions, please contact us using one of the following methods:
Address: 11935 E Lake Court, Greenwood village, CO 80111,USA
Phone: 3603169398
Email: [email protected]
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